Shipping policy

Thank you for choosing Upliva. Here's what happens after you place your order.

Order processing

We process every order within 1 to 2 business days (Monday to Friday, not counting holidays). You will get a confirmation email right after you order, and a second email with your tracking number once it ships.

Free shipping

Shipping is free on every order, with no minimum.

Where we ship

We currently ship to addresses in the United States.

Delivery time

Most orders arrive within 7 to 14 business days after they ship. Delivery times are estimates, not guarantees. The carrier, weather, holidays and other things outside our control can sometimes slow things down.

2 pack orders

If you ordered the 2 pack, both wraps are usually shipped together. Once in a while they may arrive in separate packages. If that happens, you'll get tracking for each one.

Tracking your order

Once your order ships, we'll email you a tracking number so you can follow it all the way to your door. If you haven't received tracking within 3 business days of ordering, please email us at tryupliva@gmail.com.

Your 90 days start when it arrives

Your 90-Day Calmer Nights Promise begins on the day your order is delivered, not the day you place it. So shipping time never cuts into your 90 days.

Please check your address

Please double-check your shipping address at checkout. We can't be responsible for orders sent to a wrong or incomplete address entered at checkout. If you spot a mistake, email us right away at tryupliva@gmail.com and we'll do our best to fix it before your order ships.

Lost, stolen or damaged packages

If your tracking says delivered but you can't find your package, please check with neighbors and around your home first, and give it 1 more day, since carriers sometimes mark packages delivered early. Still missing? Email us at tryupliva@gmail.com within 30 days of the delivery date and we'll help make it right.

If your Upliva arrives damaged, email us a photo and we'll send a replacement or refund.

Busy times

During holidays, sales or busy periods, processing and delivery may take a little longer. We'll always keep you updated by email, and we thank you for your patience.

Questions?

Email us any time at tryupliva@gmail.com. A real person will read your message and help.